Deadline: 4:00 PM for eflyers going out the following day.   |   Credit card required: A card must be on file before your eflyer can be sent. Download credit card form
Questions? Email Kym Gaspard at kym@realtor2realtor.com

Frequently Asked Questions

Helpful information about ordering, editing, billing, and sending your eFlyer.

Business Hours

Monday-Friday 8:30 AM - 5:30 PM
Saturday & Sunday: Closed for support

eFlyers scheduled for delivery on weekends will still be sent as scheduled. However, support is not available on Saturdays or Sundays. Emails and support requests received during the weekend will be answered during normal business hours.

Click on a question to view the answer

What is the deadline to submit an eflyer?

For One Agent/One Listing, One Agent/Multiple Listings, or Multiple Agents/Multiple Listings, the deadline is 4:00 PM for the following day. For example, if you want the eflyer to go out on Tuesday, you must submit your eflyer by Monday at 4:00 PM. Please make sure your new listing is in MLS by 2:30 PM to allow enough time for the eflyer system to update with your new listing information.

For a Custom Eflyer, the deadline is Thursday at noon for anything scheduled for the following week.

When will my eflyer go out?

If you ordered an eflyer from One Agent/One Listing, One Agent/Multiple Listings, or Multiple Agents/Multiple Listings, your eflyer will be sent out on the date you selected as the send-out date.

My eflyer is going out the same day as the open house. Can you send it first thing in the morning?

Yes. If your eflyer is going out the same day as your open house, it will go out first thing in the morning. Your eflyer will come out before 10:00 AM that morning.

I have co-listed a listing with another agent. How can I add a 2nd agent to my eflyer?

There is a co-listing agent field at the bottom of the eflyer order form. You can select the 2nd agent there.

The price of my listing was just reduced in MLS, but it's not showing up on the eflyer form. How can I get it updated?

The eflyer system updates every hour on the hour. If you do not want to wait for the price to update, you can change the price on the form before submitting. All of the fields are editable.

How much does an eflyer cost?

One Agent/One Listing, One Agent/Multiple Listings, and Multiple Agents/Multiple Listings are $34.95 plus tax.
Custom eflyers are $79.95 plus tax.

How will I be billed for my eflyers?

You are required to have a credit card on file. Your credit card will be processed at the end of each month, and a copy of the paid invoice will be sent to you.

Do I get to see a proof of my eflyer?

Yes. If you ordered an eflyer from One Agent/One Listing, One Agent/Multiple Listings, or Multiple Agents/Multiple Listings, you will see the proof instantly on the screen. Once you've proofed your eflyer, click the "Approve and Submit eflyer Request" button.

How do I change out my headshot?

Email your new headshot to kym@realtor2realtor.com and it will be uploaded to the system.

How many email addresses does the eflyer go to?

The eflyers are emailed out to approximately 4,800 email addresses in the Central area. If you have a listing outside of the Central area, additional email addresses will be included according to the area of your listing at no additional cost. Additional emails are 1.5 cents each.

My listing was entered in MLS today. How come it's not on my list of listings?

Listings are updated every hour. If your listing was just entered into MLS, it may take up to an hour before it appears in the system. This also applies to photos.

I have a NON MLS listing. Can I still submit an eflyer?

Yes. Choose the option that says "NON MLS" on the "My Listings" page and fill in all of the information on the eflyer. On the form, indicate which photos to use in each photo field and then email the photos to kym@realtor2realtor.com.

Can I save my eflyer and go back to it later? How do I go back to it?

Yes, you can save your eflyer. There is a "Save for Later" button.

To get back to the saved eflyer:
1. Go to "My Eflyers"
2. Click "Edit" next to your listing

Can I see how many agents have viewed my eflyer?

Yes. After the eflyer is sent out, go to "My Eflyers" and click "Click here to view stats."

On the eflyer stats, what does "Distinct Views" and "Total Views" mean?

"Distinct Views" shows the number of unique email addresses that viewed your eflyer. "Total Views" shows the total number of times your eflyer was viewed.

How do I cancel an eflyer once it has been ordered?

Email Kym Gaspard at kym@realtor2realtor.com and include the address, send-out date, and indicate that you want the flyer cancelled. Cancellation notice must be received by 5:00 PM the day before the eflyer is scheduled to go out.

Can my eflyer be sent out more than once?

Each eflyer request is only sent out once. If you want your eflyer to go out more than once, you will need to submit a new order.

Can I send out the same eflyer I have already ordered with only a few changes?

Yes. You can send the same eflyer you previously ordered without redoing the whole eflyer.

1. Go to "My Eflyers"
2. Click "Reorder" next to the listing
3. Make your changes and complete the eflyer request

When I go to edit my eflyer, it shows "Reorder" instead of "Edit". Why?

The deadline for eflyers is 4:00 PM the day before the eflyer is scheduled to go out. Once the deadline has passed, you can no longer make changes to your eflyer.

What if I have a last-minute rush eflyer? Can I still send one out?

Yes. There will be an additional $25 charge for a last-minute rush eflyer.

Do you have other questions regarding eflyers?

Email Kym Gaspard at kym@realtor2realtor.com.